Privacy Policy

1. Information We Collect

1.1 Personal Information

When you interact with our Site, we may collect personal information that you voluntarily provide to us, including:

• Name

• Email address

• Phone number (including mobile number, if provided). We do not sell or share your mobile number with third parties for their marketing purposes, and mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

• Company name

• Any other information you provide when contacting us or signing up for our services

1.2 Non-Personal Information

We automatically collect non-personal information when you visit our Site, including:

• IP address

• Browser type and version

• Device type

• Referring URL

• Pages visited and time spent on the Site

• Cookies and similar tracking technologies

2. How We Use Your Information and Legal Bases

We use the collected information to:

• Provide, operate, and improve our services

• Communicate with you about inquiries or services

• Personalize user experience

• Monitor and analyze Site usage to enhance functionality

• Ensure security and prevent fraudulent activities

We process your personal data on the following legal bases under the GDPR:

• Your consent (Art. 6(1)(a) GDPR), for example for marketing communications and non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

• Performance of a contract or steps taken at your request before entering into a contract (Art. 6(1)(b) GDPR), for example when you contact us about our services.

• Compliance with our legal obligations (Art. 6(1)(c) GDPR), for example accounting and tax obligations.

• Our legitimate interests (Art. 6(1)(f) GDPR), such as operating and securing the Site, analyzing usage, and establishing, exercising, or defending legal claims.

3. How We Share Your Information

We do not sell or share your personal information. We do not sell or share your mobile number with third parties for their marketing purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. However, we may share it in the following circumstances:

• Service Providers: We may share information with third-party vendors who assist us in website hosting, analytics, and customer service. Information sharing with these subcontractors is limited to what is necessary to provide the service and excludes sharing mobile opt-in data for marketing purposes.

• Legal Compliance: If required by law, we may disclose information to comply with legal obligations, enforce agreements, or protect our rights.

• Business Transfers: In case of a merger, acquisition, or sale of assets, your information may be transferred to a successor entity.

International Transfers

Some of our service providers may be located outside the European Economic Area (EEA). Where personal data is transferred outside the EEA, we ensure appropriate safeguards are in place, such as European Commission adequacy decisions or Standard Contractual Clauses.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience and collect analytical data. Non-essential cookies are used only with your consent, in accordance with the Polish Telecommunications / Electronic Communications Law and the GDPR.

You can disable cookies in your browser settings, but some features of the Site may not function properly if cookies are disabled.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law (for example, accounting and tax regulations) or is necessary to establish, exercise, or defend legal claims.

6. Security

We take reasonable technical and organizational precautions to protect your information. However, no data transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their policies before providing personal information.

8. Your Rights and Choices

Under the GDPR, you have the right to:

• Access the personal information we hold about you

• Request correction or deletion of your information

• Request restriction of processing

• Object to processing based on our legitimate interests

• Receive your data in a portable format (data portability)

• Opt out of marketing communications

• Withdraw consent for data processing at any time

To exercise these rights, contact us at channelcraft@deusmediagroup.com.

You also have the right to lodge a complaint with a supervisory authority. In Poland, this is the President of the Personal Data Protection Office (Prezes Urzędu Ochrony Danych Osobowych, ul. Stawki 2, 00-193 Warszawa, www.uodo.gov.pl).

Providing your personal data is voluntary, but it may be necessary to respond to your inquiry or to provide our services.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Your continued use of the Site constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy, you can reach us at:

ChannelCraft sp. z o.o. Aleja "Solidarności" 68 lok. 121, 00-240 Warszawa, Poland 📧 channelcraft@deusmediagroup.com 🌐 www.channelcraftagency.com