/Privacy Policy

1. Data Controller

The controller of your personal data is ChannelCraft spółka z ograniczoną odpowiedzialnością (ChannelCraft sp. z o.o.), Aleja “Solidarności” 163, lok. 57, 00-877 Warszawa, Poland.

If you have any questions about this policy or how we use your data, contact us at channelcraft@deusmediagroup.com.

2. Data We Collect

We only collect the data we need. Depending on how you use the Site, this may include:

• Newsletter: your email address when you sign up through the “Get Creator CEO updates” form.

• Booked calls: your name, email address, phone number and any other details you enter in our booking widget (LeadConnector).

• Contact form: the information you submit, such as your name, email address, company and message.

• Usage and analytics data: information about your device, browser, pages visited and interactions with the Site, collected through cookies and Google Tag Manager.

3. Purposes and Legal Bases

We use your data for the following purposes, each based on Article 6 of the GDPR:

• Sending our newsletter, based on your consent (Art. 6(1)(a)).

• Handling your inquiries and booked calls, to take steps at your request before entering into a contract (Art. 6(1)(b)) and based on our legitimate interest in responding to business inquiries (Art. 6(1)(f)).

• Analytics and marketing, based on your consent (Art. 6(1)(a)).

• Meeting our legal obligations, for example under tax and accounting laws (Art. 6(1)(c)).

4. Recipients and Processors

We share your data only with trusted service providers who help us run the Site and our business. They process data on our behalf and under our instructions:

• Framer: website hosting.

• LeadConnector / HighLevel: booking and customer relationship management (CRM).

• Google: Google Tag Manager and analytics.

Some of these providers may transfer data outside the European Economic Area (EEA), for example to the United States. When this happens, the transfer is protected by Standard Contractual Clauses approved by the European Commission or by the EU-US Data Privacy Framework.

5. Retention

• Newsletter data is kept until you withdraw your consent or unsubscribe.

• Inquiry and booking data is kept as long as needed to handle your request and any business relationship that follows.

• Data we must keep by law is stored for the period required by those laws.

After these periods end, we delete or anonymise your data.

6. Cookies

Cookies are small text files stored on your device. We use essential cookies to make the Site work properly. We also use non-essential cookies, set through Google Tag Manager, to understand how visitors use the Site and to improve our marketing.

Non-essential cookies are only used if you give your consent. You can withdraw or change your consent at any time through the cookie settings on the Site or in your browser.

7. Your Rights

Under the GDPR, you have the right to:

• Access your personal data and get a copy of it.

• Have inaccurate data corrected (rectification).

• Have your data deleted (erasure).

• Restrict how we process your data.

• Receive your data in a portable format (data portability).

• Object to processing based on our legitimate interests.

• Withdraw your consent at any time. This does not affect processing carried out before you withdrew it.

To use any of these rights, email us at channelcraft@deusmediagroup.com. You also have the right to lodge a complaint with the Polish supervisory authority: Prezes Urzędu Ochrony Danych Osobowych (President of the Personal Data Protection Office), ul. Stawki 2, 00-193 Warszawa, Poland.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will publish the new version on this page and update the “Last updated” date above. Please check this page regularly to stay informed.